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This role will be responsible for the monitoring, analysis, troubleshooting and reporting for Rooms To Go's overall operational performance. This includes but not limited to Infrastructure, Application, Network and Security. This individual will take an active role in driving performance enhancements, and leading targeted process improvement initiatives. The role defines the metrics, data collection methods, and reporting mechanisms as well as implementation of an overall performance management strategy. Ensures the effective capture of all logging and monitoring of all aspects of system and... more ->