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Reston VA Full Time Posted: Friday, 12 January 2018
Applicants must be eligible to work in the specified location

Requisition ID: 169253
Work Area: Software-Development Operations
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the Back Office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From Back Office to boardroom, warehouse to storefront, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.


The Project Manager for the User Assistance team at SAP SuccessFactors/HCM Cloud is responsible for the overall management of product documentation and user assistance projects throughout their lifecycle. You will manage the SAP SuccessFactors User Assistance program, creating and managing timelines and milestones, communicating those timelines across teams, and ensuring that deadlines are met. You will be responsible for defining, planning, tracking, and managing the projects, for identifying key resources, and for providing the direction you require to meet project objectives.

The Project Manager ensures adherence to project management methodology practices, provide team coaching, evaluate the performance of team members, and reinforce the enterprise knowledge management through the collection and communication of lessons learned. You will work closely with our customers, driving customer engagement activities for the User Assistance team and delivering the SAP SuccessFactors Product Roadmap. As part of the SAP SuccessFactors User Assistance team, you will also participate in defining innovative documentation concepts and deliverables.

Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time you can do so given your manager's agreement.


  • 3 - 5 years of project management experience in project management using formal project management methodology, techniques, and tools.
  • Demonstrated expertise in creating and maintaining project deliverables such as project charters, project management plans, status reports, project timesheets, communications plans, budgets, and schedules.
  • Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements.


Required skills

  • University degree in Business Management, Project Manager, or comparable education or work experience
  • Expert-level knowledge of all MS Office tools, particularly MS Project and MS Excel
  • Achievement orientation, creative thinking and enthusiasm
  • Open-minded, strong in communication
  • Excellent presentation skills
  • Excellent organizational skills
  • Strong verbal and written English
  • Self-motivated with the ability to learn quickly
  • Proactive problem solving

Preferred skills

  • Understanding of SAP SuccessFactors software and processes a plus
  • Understanding of product documentation/user assistance a plus
  • Creative thinking


  • Knowledge of SAP's HCM SuccessFactors technologies
  • Solid knowledge of the software development lifecycle
  • Experience with Agile development methodologies
  • Experience developing project/program management leading practices, examples, and templates



To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: (see below) or (see below), APJ: (see below), EMEA: C (see below) ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations:

Reston VA, United States of America
1/12/2018 10:40:46 PM

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